Airport Transfers

Our Story

We transport tourists privately from A to B, and back. Simple.

Aruba Transfers is a start-up founded and based in Aruba in 2008 by ambitous and passionate locals. In a continious effort to enhance service, email, Facebook and Twitter are used to maintain contact with customers.

The founders' backgrounds go way back with decades of experience in the hospitality and finance fields. Partners are equally experienced and all hand-picked. Busses are clean, well-maintained, insured, technically approved, have wicked cold air-conditioning and have nice drivers.

Aruba Transfers has been operating since late 2008 and served thousands (including repeat visitors), who commonly find this service through search engines or word of mouth. The focus is to serve medium sized groups (6-12 passengers), however, other groups (from couples to 50+ passengers) are served as well.

Aruba Transfers Chamber of Commerce Reg. #3220.021

You ask, we answer

1. What's the difference between you and the other companies/services?

• » Each group has its own bus (private transportation).
• » We don't use motor coaches, thus quicker departures.
• » By law taxis are limited to carry maximum 5 passengers.
• » All transactions are handled online, securely and swiftly.
• » Busses are clean, cold (A/C) and well maintained.
• » We are industry veterans, so are our partners.
• » We have a cool service and website to match.

2. Why do you work with cash-only?

Up to early 2011 we still accepted regular credit card transactions, however it wasn't working anymore. Insane hikes in fees by local banks was the last straw and we refused to pass down this increase to our customers. Instead, we went all-cash, this way keeping our prices competitive.
There isn't a day that goes by we are looking to automate the whole process, however, for a small island travel business it's hard, not to say impossible, to get an e-commerce merchant solution. We've tried everywhere, such as US banks directly, Paypal, Alertpay, Moneybookers etc. etc. Apparently the system doesn't differentiate between a legitimate company and otherwise.
By the way we still have the point of sale to process credit cards which we now ONLY use in case of NO SHOWS. Fortunately this never happens, thus the machine is sitting sadly in a corner somewhere eating dust in our office.

3. Can I pay half at arrival and half at departure?

Payment must be due in full upon arrival. We want to avoid extra administrative work (extra work and extra cost equals price increase), extra logistical work (approaching each driver takes too much time and extra work and extra cost which means price increase), reserved capacity (we work with limited capacity which we reserve for paying customers). We keep it simple, which translates to lower operational cost, which then translates to competitive prices for our customers.

4. What equipment do you use anyway?

Island-wide popular Hyundai County buses (max. 24 pax). Sometimes Toyota Coaster as well.

5. Is the service private?

Yes! Your group will be transported exclusively and discretely (just FYI).

6. My group is small, can I hire you?

Yes you can. We have a minimum charge, but if you don't mind this you're in. Many couples have gone before you.

7. Can you handle a lot of luggage?

Yes we can. We have enough space. If necessary we add a luggage vehicle. If that's not enough - if required - will even hire a truck to haul all the luggage.

8. Are you new?

What's new? We've been moving visitors since 2008 using this platform. However, we have a longer track record in the hospitality industry and our partners even longer. Read more in the About section.

9. Is your booking form secure?

Yes it is. We use the latest technologies in order to send all sensitive information encrypted over the internet.

10. Are you affiliated to the airport/restaurants/hotels?

No. Aruba Transfers is privately owned and completely independent. We are not affiliated to Aruba airport, restaurants or hotels.

11. How do I cancel and do I have to give a reason?

To cancel go to the Cancel Here in the bottom of the page. And no, you don't have to give up a reason. Just remember to view the cancelation policy.

12. What if I arrive at the airport and nobody is there to pick me up?

In this unlikely scenario you should contact us by calling the telephone number provided to you in the confirmation email. Follow instructions. Although we pride ourselves for having a timely and an industry high-rated performance, according to our Terms of Service, we are allowed a timeframe of maximum 15 minutes to correct any error we might have committed. On the flip side, in case your flight has hours and hours of delay we will wait for your arrival, regardless, at NO extra cost, even if the delay should keep us there all day and/or night long.

Do you have any additional questions? Don't hesitate to via Facebook, Twitter or Contact in the bottom of the page.

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Aruba Transfers' web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• » modify or copy the materials;
• » use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• » attempt to decompile or reverse engineer any software contained on Aruba Transfers' web site;
• » remove any copyright or other proprietary notations from the materials; or
• » transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Aruba Transfers at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Aruba Transfers' web site are provided "as is". Aruba Transfers makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Aruba Transfers does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Aruba Transfers or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Aruba Transfers' Internet site, even if Aruba Transfers or a Aruba Transfers authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Aruba Transfers' web site could include technical, typographical, or photographic errors. Aruba Transfers does not warrant that any of the materials on its web site are accurate, complete, or current. Aruba Transfers may make changes to the materials contained on its web site at any time without notice. Aruba Transfers does not, however, make any commitment to update the materials.

6. Links

Aruba Transfers has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Aruba Transfers of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Aruba Transfers may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Aruba Transfers' web site shall be governed by the laws of the Country of Aruba without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Terms and Conditions applicable to the Transporation

9. Service

Aruba Transfers offers transportation service in busses to visitors. Transportation will be executed privately, including the driver. The equipment needs to be clean and maintained. Drivers and busses are certified and insured according to local rules and regulations.

10. Cost

Cost cost for airport transportation per person is $10 each way. Only round-trip services is offered.

11. Cost

Cost cost for airport transportation per person is $10 each way. Only round-trip services is offered.

Privacy and Cancellation Policy

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Cancellation Policy

» Service is VOID when canceling 48 hours or longer before transfer.

» Credit card to be charged when canceling less than 48 hours and/or in case of no-show.